Illustrator School .Online (hereinafter referred to as “the School”) establishes the following Privacy Policy in order to properly protect the personal information of students and website users, and to ensure that they can use our services with confidence.

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1. Definition of Personal Information

In this Policy, “personal information” refers to information that can identify a specific individual, such as name, email address, postal address, telephone number, social media accounts, and payment information.

 

 2. How Personal Information Is Collected

The School collects personal information in the following situations:

When users submit a membership registration or application form
When users subscribe to an email magazine or newsletter
When users contact us through an inquiry form
When users respond to surveys
When users enter information required for payment procedures

When collecting personal information, the School will clearly state the purpose of use and will obtain such information by appropriate and fair means.

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 3.Purpose of Use of Personal Information

The School uses the personal information it collects for the following purposes:

To provide and operate courses and services
To contact students regarding their enrollment, including email communications and administrative notices
To respond to inquiries and provide support
To provide information about new courses, events, services, and other offerings
To analyze usage and improve services
To prevent unauthorized use and ensure security
To exercise rights and fulfill obligations based on laws, regulations, and terms of use

If personal information is to be used for any purpose other than those listed above, the School will obtain the individual’s prior consent.

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4.Provision of Personal Information to Third Parties

The School will not provide personal information to third parties without obtaining the individual’s prior consent, except in the following cases:

When required by law
When it is necessary to protect a person’s life, body, or property, and it is difficult to obtain the individual’s consent
When it is especially necessary for the improvement of public health or the promotion of the sound development of children, and it is difficult to obtain the individual’s consent
When it is necessary to cooperate with a national government agency, local public body, or a party entrusted by such an agency or body in performing duties prescribed by law
When personal information is provided to a business contractor within the scope necessary to achieve the purpose of use

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5. Management of Business Contractors

When the School outsources operations such as payment processing, email distribution, or system administration, it will select contractors that handle personal information appropriately, implement necessary security management measures through contracts and other means, and provide appropriate supervision.

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6. Management and Protection of Personal Information

The School will implement necessary and appropriate security management measures to prevent unauthorized access to personal information, as well as its loss, destruction, falsification, or leakage.

The School will also provide necessary education and awareness training to staff members involved in the handling of personal information.

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7. Use of Cookies and Similar Technologies

The School’s website may use technologies such as cookies for the purpose of improving services and analyzing website traffic.

Information collected through cookies generally does not include information that can identify a specific individual.

Users may restrict or refuse the use of cookies through their browser settings. However, in such cases, some website functions may not operate properly.

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8. Disclosure, Correction, Deletion, and Other Requests Regarding Personal Information

If an individual requests the disclosure, correction, addition, deletion, suspension of use, or other handling of their personal information held by the School, the School will verify the individual’s identity and respond appropriately in accordance with applicable laws and regulations.

For specific procedures, please contact the “Inquiry Desk” listed below.

 

9. Personal Information of Minors

If a minor wishes to use the School’s services, we ask that they apply with the consent of a parent or guardian.

The School will also respond to inquiries from parents or guardians to the extent possible.

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10. Changes to This Privacy Policy

The contents of this Policy may be changed without prior notice in response to revisions of laws and regulations, changes in service content, or other circumstances.

If any important changes are made, the School will announce them on its website.

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11. Inquiry Desk

For inquiries regarding this Policy or the handling of personal information, please contact the inquiry desk below.